Karibu Coffee
Effective Date: 23rd March 2023
1. Introduction
Karibu Coffee (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, partners, farmers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
- Name
- Email address
- Phone number
- Location or address
- Information submitted through contact forms or inquiries
2.2 Technical Information
- IP address
- Browser type and version
- Device information
- Website usage data (pages visited, time spent)
2.3 Business & Service Information
- Orders and product preferences
- Farmer participation and training details
- Communication records
- Market linkage and partnership information
3. How We Use Your Information
- Process orders and deliver coffee products
- Communicate with customers, farmers, and partners
- Provide training and support services
- Improve product quality and service delivery
- Support community and empowerment programs
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information in the following cases:
- With trusted partners or service providers supporting our operations
- With logistics or delivery providers
- When required by law or authorities
- To protect our rights, safety, or property
5. Data Security
We take appropriate technical and organizational measures to safeguard your information. However, no system is completely secure, and we cannot guarantee absolute protection.
6. Data Retention
- To fulfill business and service purposes
- To comply with legal and regulatory requirements
7. Your Rights
- Access your personal data
- Request corrections
- Request deletion
- Object to certain processing
To exercise these rights, contact us using the details below.
8. Cookies and Tracking Technologies
We may use cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings.
9. Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
11. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted with a revised effective date.
12. Contact Information
Karibu Coffee
Address: Wandegeya Market, Level 3, South Wing, Kampala, Uganda
Email: info@karibucoffeeug.com
Phone: +256 751070612
Website: https://karibucoffeeug.com/
13. Social Media
This Privacy Policy reflects our commitment to responsible, sustainable, and ethical handling of your information.